From the frontlines: Taffie Walter, Chief Psychiatric Technician at San Joaquin County Behavioral Health, tells her story
I work in a different type of emergency room—a mental health
emergency room. It’s become more real in the last month or
so. Everyone is stressed out working during this crisis. I don’t
talk about it much, but it’s dangerous working in an
acute psychiatric facility.
The patients that we see are full blown psychotic during their
crises and we have to navigate things like someone screaming
in our face with no mask on. There are times we must
physically contain clients, which is unpleasant part of
our job, but we will do whatever is needed keep people from
harming themselves and others. We try to do these things wearing
PPE (masks and face shields) but can never predict when
exactly things can take a turn.
The mental health clients that we take care of in our community
are some of the most severely mentally ill in this county. These
clients are residents in this community and, due to limited
resources available and no family support, they are often
released back into the community—some to shelters or to homeless
camps. They rarely have access to adequate PPE.
We’ve had clients die because of these circumstances. It’s
heartbreaking because that’s what is most serious for
us—making sure patients get the care we want to give them.
Yes, we worry that we will contract this virus and that our own
lives and families could be at risk, but we continue to do this
important work because we love what we do and these are the
clients that we want to work with.
We can’t allow this pandemic to be used as an excuse to further
defund critical programs and services like the ones my coworkers
and I provide. We need our elected officials to protect public
workers and the lifesaving work we do for our communities.
Have a story you’d like to see shared from the frontlines of the
COVID-19 pandemic? Email us at website@seiu1021.org.