Search: About Us, 2021

Summary: Working under the direction of the IT Director, the Information Technology Analyst/Help Desk will interface with employees and members using various enterprise, database, desktop, and custom-developed applications. This position will be responsible for answering, documenting, analyzing, tracking, and responding to requests for assistance in support of a range of end-users and systems.

SUMMARY:  This position will report to the Membership Team Supervisor, and along with a team, supports the membership of   SEIU Local 1021 members in Northern California. Working under the direction of the Membership Team Supervisor, the position is responsible for financial and administrative work in support of dues processing and contract administration, including telephone contact with union members, production of written materials, data entry, uploading data, and performing preliminary data analysis.